Shipping & Returns
Shipping
We currently ship within the United States only. Shipping is calculated at checkout.
- 3D prints are made in our shop and ship within 1–3 business days, depending on their size and complexity.
- T-shirts are printed on demand by our apparel print partner and ship separately from 3D prints.
You'll receive tracking by email as soon as each part of your order ships.
3D print returns & damage
Every 3D print is made to order, so we don't accept returns on 3D prints.
If your print arrives damaged, email info@print-cubed.com within 48 hours of delivery with your order number and photos of the damage and the packaging. Eligible items will be reprinted and sent at no cost to you. Damage reported after 48 hours isn't eligible for a reprint.
Prints that require customer assembly may be subject to additional criteria. Damage that occurs during assembly isn't covered.
Minor imperfections are normal
3D prints are built up one thin layer at a time, so you may notice small marks of the process, such as faint layer lines, tiny surface textures or slight color variations. We work hard to keep these to a minimum, but a 3D print isn't an injection-molded or cast product. These minor imperfections are a normal part of 3D printing, aren't considered defects or damage, and aren't eligible for a reprint.
T-shirt returns, replacements & refunds
Each tee is printed just for you, so we can't accept returns or exchanges for wrong size or color orders or change of mind. Please check the size chart before ordering.
We'll replace or refund your tee if it arrives misprinted, damaged or defective, or if you received the wrong item.
- Email info@print-cubed.com within 30 days of delivery with your order number and a clear photo showing the issue. If several items are affected, include a photo or video showing all of them.
- You don't need to send the tee back.
- Print placement can vary by up to about half an inch. That's normal for printed garments and isn't considered a defect.
Lost or undelivered tees
If your tee hasn't arrived within 30 days of shipping, please double-check your shipping address and ask your local post office, then contact us within one week. We review each case individually and may offer a replacement or a full or partial refund.
Questions?
Reach us anytime at info@print-cubed.com or through our contact page.